Privacy Policy

This Privacy Policy explains how Hot Metal Insurance LLC ("Hot Metal Insurance," "we," "us," or "our") handles information collected through this website. We are a cyber insurance brokerage based in Pittsburgh, Pennsylvania. By using this site, you agree to the practices described below.

Information We Collect

Information you provide. When you submit our contact form or email us, we collect the information you choose to share — typically your name, email address, phone number, company name, industry, and the contents of your message.

Information collected automatically. Like most websites, our hosting infrastructure records standard technical information such as your IP address, browser type, and the date and time of your request. This site does not use advertising or analytics tracking cookies, and we do not run third-party ad or tracking pixels.

How We Use Your Information

We use the information you provide to:

• respond to your inquiries and requests;
• prepare and discuss insurance quotes and coverage options;
• communicate with you about the services you've asked about; and
• maintain the security and proper functioning of our website.

We do not sell your personal information.

How We Share Your Information

We share information only as needed to operate this website and respond to you:

• Service providers. We use third-party providers (for example, website hosting and form-processing services) that process information on our behalf and are permitted to use it only to provide those services to us.
• Insurance carriers and partners. If you ask us to pursue coverage, we may share relevant information with insurance carriers or underwriting partners to obtain quotes on your behalf.
• Legal requirements. We may disclose information where required by law or to protect our rights, safety, or property.

Text Messaging (SMS)

If you give us permission to text you, we use your mobile number only to communicate with you about your quote, policy, or service request. Message frequency varies based on your quote or service activity, typically no more than a few messages per month. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for assistance. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Cookies & Tracking

This website does not use advertising, analytics, or cross-site tracking cookies. Any cookies used are limited to those strictly necessary for the site to function.

Data Retention

We retain the information you submit for as long as needed to respond to your inquiry and for our legitimate business and recordkeeping purposes, after which we delete or anonymize it.

Data Security

This site is served over encrypted (HTTPS) connections, and we take reasonable measures to protect the information you share. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• request access to the personal information we hold about you;
• request correction of inaccurate information;
• request deletion of your information;
• opt out of the sale or sharing of personal information (note: we do not sell or share personal information for advertising); and
• not be discriminated against for exercising these rights.

If you are in the European Economic Area or the United Kingdom, our legal basis for processing your information is your consent and our legitimate interest in responding to your inquiries. To exercise any of these rights, contact us using the details below and we will respond as required by applicable law.

Children's Privacy

This website is intended for businesses and adults. We do not knowingly collect personal information from children under 16.

Third-Party Links

Our site may link to external websites we don't control. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll revise the "Effective" date above. Material changes will be reflected on this page.

Contact Us

Questions about this policy or your information? Contact us at info@hotmetalinsurance.com or through our contact page.